Terms and Conditions
Effective August 6, 2026. This policy supersedes all prior versions and any conflicting statement in earlier published materials.
My Vape Order SMS Alerts & Notifications Program
By providing your mobile phone number and opting in, you agree to receive recurring text messages from My Vape Order (myvapeorder.com) related to your orders, account, and customer support inquiries. This may include order confirmations, shipping/delivery updates, account status updates, and responses to customer support requests.
How to Opt In
You opt in by providing your mobile phone number to us at checkout, through customer support, or through another form on myvapeorder.com, and affirmatively agreeing to receive text messages.
Message Frequency
Message frequency varies depending on your order and support activity. You may receive multiple messages related to a single order (e.g., confirmation and shipping update).
Cost
Message and data rates may apply. Contact your wireless carrier for details about your plan.
How to Opt Out
You can cancel text messages at any time by texting “STOP” to the number you received messages from. After you send “STOP,” we will send you a message confirming that you have been unsubscribed. You will no longer receive text messages from us. If you want to resubscribe, text “START” and we will resume sending messages.
Help
If you are experiencing issues, you can reply with the keyword “HELP” for more assistance, or contact us at (949) 396-1428.
Carriers
Carriers are not liable for delayed or undelivered messages. Participating carriers include major US wireless carriers.
Eligibility
This SMS program is intended for licensed business customers of My Vape Order. You must be 21 years of age or older to participate.
Privacy
Your privacy is important to us. See our Privacy Policy (myvapeorder.com/privacy-policy) for details on how we collect, use, and protect your information, including our SMS opt-in data. We do not share mobile opt-in data with third parties or affiliates for marketing or promotional purposes.
Changes to These Terms
We may update these Terms at any time. Continued participation in the SMS program after changes are posted constitutes acceptance of the updated Terms.
Contact Us
My Vape Order Inc.
3420 Bristol Street, 6th Floor
Costa Mesa, CA 92626
Phone: (949) 396-1428