How can we help?

Yes. Qualified retailers can order on Net-30 terms — buy now and pay within 30 days. Terms are subject to credit approval.

You receive your order now, and your invoice is due 30 days from the invoice date. Stock your shelves today and pay once product is selling, instead of tying up cash up front.

Open a wholesale account first — our team then separately reviews you for Net-30 and sets a credit line if approved. Approval and limits are at our discretion and aren’t guaranteed — but most qualified retailers are a good fit. Apply now →

Your limit is set on approval based on your business, and may be reviewed and adjusted periodically as your account grows.

Not on terms? Pay securely by card at checkout. Approved for Net-30? You'll receive an invoice that's due by the date shown — and if you keep a card on file, we may charge it within 5 days of the due date.

Shipping is shown separately on your invoice and is the buyer's responsibility, along with any applicable sales, use, or excise taxes unless your invoice states otherwise.

Past-due balances accrue a 1.5% monthly late charge, and we may pause shipments while an account is delinquent. The full terms are printed on every invoice.

Browse or search the catalog, add items to your cart, and check out. To restock fast, use Quick Order.

Quick Order is a per-brand screen where you set quantities across an entire brand line — every flavor, salt and freebase — on one screen, then add the whole order to your cart at once. No clicking into product pages or re-typing SKUs.

No — there's no minimum order. Order as much or as little as you need.

Orders ship within 2 business days. Our daily cutoff is 12:00 pm Eastern — orders placed after it start processing the next business day, and the clock starts once payment has cleared and your account verification is complete. You’ll get tracking as soon as your order leaves our warehouse. See our Shipping page for details.

We ship to licensed businesses across the United States, at a commercial street address — no PO Boxes. Some products are restricted by state or local law; if anything in your cart can't ship to your destination, we'll tell you at checkout before you pay.

Shipping is calculated at checkout based on your order and destination.

MVO is wholesale-only — for licensed vape and tobacco retailers. You'll provide your license during signup so we can verify your account.

Click Join MVO and complete the wholesale application. Once approved, you can order — and ask about Net-30 terms. Join MVO →

Email returns@myvapeorder.com within 5 business days of delivery, with your order number in the subject line and photos of the product, the packaging, and the shipping label. Keep all packaging until the claim is resolved — the carrier needs it to inspect a damage claim. Full requirements are on our Returns & Claims page.

All sales are final — we don’t accept returns for overstock, discontinued product, or a change of mind. We do accept claims for damage in transit, shortages, and mis-shipments, filed within 5 business days of delivery. Opened nicotine product can’t be returned under any circumstance. See the full Returns & Claims Policy.