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Returns
How returns and order issues are handled for wholesale orders.
Placeholder — final content pending
This page is a structural draft. The current short-form returns guidance lives in Help & FAQ; the full policy below requires owner-approved wording before launch.
For today’s guidance, see Returns & issues in Help & FAQ.
Inspect on arrival
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Inspection window and what to document (photos, SO number).
Return authorization (RMA)
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RMA requirement, how to request one, packaging and freight expectations.
Restocking & final-sale items
Placeholder — final content pending
Restocking fee, which items are final sale (e.g. discounted goods).
Start a return
Email billing@myvapeorder.com with your Sales Order number in the subject line.